Privacy policy
This Privacy Policy provides information on how Capyfast (hereinafter “we,” “us,” or “our”) handles your personal and non-personal data when you visit our website, https://capyfast.com/, and how we may collect data from you if you are a user of our platforms.
1. Controller and Data Protection Officer
If you have any questions about our data protection measures, the processing of your data, or the protection of your rights as a data subject, you can contact our Data Protection Officer at data-support@capyfast.com
2. Definitions
2.1 Personal data
“Personal data” means any information relating to an identified or identifiable natural person. An identifiable natural person can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.
2.2 Technical data
“Technical data” means any information that cannot be related to your identity, e.g., information on browser types, operating systems, domain names, access dates and times, referring website addresses, online transactions, and browsing and search activity.
2.3 Processing
“Processing” means any operation or set of operations performed on data such as the collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction of said data.
3. Collecting and processing personal data
The scope of how we collect and process your personal and non-personal data or other information depends on the way you interact with us or our technologies and services:
· As a visitor of https://capyfast.com/
· As a user of our platforms.
With this Privacy Policy, we want to inform you of which information we receive and use at every stage. We use personal data only to administer and provide our technologies and services. We store personal and any other kind of data in strict compliance with applicable data protection and privacy laws and our contractual duties and will prevent unauthorized access to data to the best of our abilities.
3.1 For https://capyfast.com/ visitors
If you visit our website, we log the following data to facilitate the use of our website and to ensure the security of our website and the stability of our web servers:
· The IP address of the requesting device
· The date and time of your visit
· The data specifications of your browser and operating system
· The website you were referred from to our website (the Referrer URL).
This information is stored in a log file until it is automatically deleted.
Cookies
We use cookies to improve and optimize the usability of our website. Cookies do not cause damage to your device nor contain viruses, trojans, or other malicious software. The cookie stores data linked to the respective device used. This does not mean, however, that we store personal data about you or are aware of your identity.
Our website can be visited and surfed without cookies. Most browsers automatically accept cookies. You can adjust your web browser’s security settings to stop your device from receiving and storing cookies, to allow cookies to be received and stored from only selected websites, or to be notified before receiving cookies. Please note, however, that these settings may have negative effects on website usability, user guidance features, and other online services. You can delete cookies stored in your browser at any time. Data stored in such cookies will be removed from your device.
Social media plugins and analytics tools
We participates in and markets via social media networks and has implemented certain social media plugins and links to social media networks on our websites.
These social media networks are operated exclusively by third parties. If you follow the links, data may be transferred to these providers. All social media plugins are used so that you can interact with us using social media network features.
When you enter a page on our website that contains a social media plugin, your browser or app will establish a direct connection to the social media network’s servers.
This processing of (personal) data is necessary for our legitimate interests (i.e., marketing by increasing the range of our website/services).
Analytical tools
We use Google Analytics and Microsoft Clarity tools on our website to adequately design and continuously optimize our website, as well as reporting on website usage.
Microsoft Clarity:
https://learn.microsoft.com/en-us/clarity/setup-and-installation/clarity-data
Google Analytics:
Google’s Privacy Policy: https://www.google.com/intl/en/policies/privacy/.
You can also download and install a browser opt-out add-on from http://tools.google.com/dlpage/gaoptout?hl=en.
You can see the OPT-OUT for different browsers below:
You can also manage many companies’ cookies used for online advertising via the consumer choice tools created under self-regulation programs in many countries, such as the US-based Your Ad Choices page or the EU-based Your Online Choices.
Personal data in the “contact details” form
For the purpose of receiving feedback or any questions you may have, we may collect data about you that may include:
– Name
– Email address
– Phone number
– Include any additional data that you might have in an email or comment. You provide this data to us by using the “Contact us” form or by the email you send.
3.2 For Capyfast users.
For publisher
If you are a publisher, as defined in the Capyfast terms of service (https://capyfast.com/terms/), we process your data to perform CapyFast’s core business function – in accordance with our terms of service.
To obtain access to our technologies and services, you must register on our platform and succeed KYB, KYC, AML procedures.
As part of ensuring this core business function, in accordance with the terms of service, we may process your personal data for the following purposes:
- Registration on the platform
- Authorization on your behalf in partner networks
- Conducting KYB, KYC, AML procedures
- Calculating and ensuring payments
As part of this function, we may collect and process the following categories of data:
Information may include but is not limited to:
Personal Registration Information:
- Full name
- Date of birth
- Email address
- Passport number
- Mobile phone number
- Copy of passport
- Results of identity checks for physical persons
Contact Information:
- Country
- City
- Address
- Postal code
- Contact details (email, phone number and etc)
Company Information (if applicable):
- Company name
- Region of business
- Business category
- Publisher ID (digital)
- Tax numbers (TIN, VAT)
- Registered office address
- Company certificates and documents (Certificate of Incorporation, Memorandum of Agreement, etc.)
- Financial statements and tax declarations
- Trading licenses
- Utility bills
Authorization data:
- Affiliate network access token;
- Affiliate network;
Financial Information:
- Bank account details
- Payment information
- Utility bills
- Receivables
- VAT number
- Information about your withdrawals and funds
Additionally, we may process:
- Any necessary information or documentation related to the assigned Awards for collecting payments
- Necessary documents and information for KYC/KYB/AML procedures (such as identification documents, proof of address, and financial records and etc.)
- Payment information and bank account details for the payment of the Award Purchase Price
This data is used to identify users, verify their eligibility, fulfill financial obligations, implement KYC/KYB/AML procedures, improve our services, and ensure the security of our platform. We take all necessary measures to protect your data from unauthorized access and ensure compliance with all applicable data protection laws.
Cookies and analyzing tools
In addition to the cookies specified in the section for visitors, we use strictly necessary cookies on users’ account pages for the website to function properly. These cookies are essential for basic functionalities such as security, network management, and accessibility. Without these cookies, some parts of our website may not function as intended.We also use Google Analytics and Microsoft Clarity tools on our website for the purposes of adequate design and continuous optimization of our website, as well as for reporting on website usage. These tools help us understand how visitors interact with our website, which pages are visited most frequently, and identify areas for improvement.
4. Newsletter and marketing automation tools
Maestra:
With the following information, we will inform you of the contents of our newsletter, the procedure for the registration and dissemination of newsletters, and the evaluation of statistics thereof, as well as your right to object to the procedure. By subscribing to our newsletter, you agree to the receipt of the newsletter and the procedures described.
We send out newsletters, emails, and other electronic notifications with promotional information (hereinafter “Newsletter”) subject to the recipient’s consent or legal permission.
Registering for our newsletter is handled through a so-called double opt-in procedure, which means you will receive an email after you register in which you will be asked to confirm your registration once again. Registrations for the newsletter are recorded to prove adherence to the precise registration process according to legal requirements. This includes storing the time of logon and confirmation. Furthermore, changes to the data stored by Mindbox, a third-party service, are also recorded.
The newsletters can be sent by us or Mindbox.
Maestra is a newsletter platform of the Dutch company Mindbox.Cloud B.V. (a Dutch private limited company), located at Strawinskylaan 613, 1077XX Amsterdam, The Netherlands.
The email addresses of our newsletter recipients and further data described in the context of this information are stored on our and Maestra’s respective servers. Maestra uses this information to send out and evaluate the newsletters on our behalf. In addition, Maestra can use this data to optimize or improve its services, e.g., for the technical optimization of the dissemination and the presentation of the newsletter or for economic purposes to determine from which countries the recipients come. However, Maestra does not use the data of our newsletter recipients to contact them independently or transfer data to third parties except in cases prescribed by Maestra’s Privacy Policy (https://maestra.io/documents/eu/policy/).
To register for the newsletter, we only need your email address. Any other voluntarily provided information about you is only used to personalize the newsletter. You can change the personal data you share with us at any time.
There are cases when we direct newsletter recipients to Maestra’s websites. For instance, our newsletters contain a link with which newsletter recipients can access newsletters online (for example, in case of problems displaying the newsletter in the email program).
You may terminate the receipt of our newsletter at any time, which means you revoke your consent to receive it. By doing so, your consent to the dissemination of the newsletter via Maestra and statistical analysis thereof expires at the same time. Unfortunately, it is not possible to cancel the dissemination of the newsletter via Maestra or the statistical evaluation thereof through other means. You may withdraw your consent to receive our newsletter at any time by changing the notification settings in your account. In addition, you can find a link to unsubscribe from our newsletter at the bottom of each newsletter.
5. Legal basis
The processing of your personal data relies on the following legal bases:
For website visitors:
- Your consent, if you have given us such consent
For Capyfast users:
- The initiation or execution of a contract with you
- The fulfillment of legal obligations
- The implementation of our legitimate interests.
6. Data Protection and Transmission to Third Parties
We take all technical and organizational security measures required to protect your personal data from loss, unauthorized disclosure, or other forms of misuse. Data is stored in a safe environment that is not open to public access. Your personal data may be encrypted before transmission in certain cases (e.g., processing your login data). This means that communication between your device and our servers will include recognized encryption measures if your browser supports doing so. Our staff has been trained in privacy matters and responsibly handling personal data and information to which they gain access. Please be aware that should you contact us via email, the confidentiality of the information therein may not be ensured. Third parties may have access to the contents of emails.
For us to execute our business processes in a convenient and optimal manner, it may be necessary for certain data to be processed by trusted third parties and reliable partners. These third parties may perform the following functions:
- KYC/KYB/AML procedures,
- Process payments
- Fulfill orders
- Manage communications (e.g., newsletters, security notifications, chat, etc.)
- Host websites
- Conduct other related activities
However, we only share data that is needed to serve the specific purpose for which the third parties are engaged. We ensure that these third parties are under similar obligations to maintain privacy and confidentiality as our own employees, and that they will handle your information in the way and to the extent Capyfast is permitted to. Capyfast does not allow any third party to use your information for any purposes for which the information was not collected.
Publisher Data: Data obtained from publishers will be transmitted to:
- Affiliated companies: For authorization and integration with partner networks.
- Third-party cookies providers: For tracking and analyzing user interactions and improving service delivery.
- Mindbox.Cloud B.V. (a Dutch private limited company) // Strawinskylaan 613, 1077XX Amsterdam, Netherlands: For managing marketing communications and personalized marketing.
- 3CG ONSITE, LLC(useresponse.com): For customer support and communication management.
- Cloudflare: For website security and performance optimization.
- Capital Provider – CapyFast’s third-party investor: For funding and financial operations related to the business of Capyfast.
- Sum and Substance Ltd (UK) Data Protection Registration Number: ZA222205. Company Registration Number: 09688671. Address: 30 St. Mary Axe, London, England, EC3A 8BF: For conducting KYC/KYB/AML checks.
- Payment services: For disbursing funds and processing financial transactions.
Website Visitor Data: Data obtained from website visitors will be transmitted to:
- Affiliated companies: For authorization and integration with partner networks.
- Third-party cookies providers: For tracking and analyzing user interactions and improving service delivery.
- Mindbox.Cloud B.V. (a Dutch private limited company) // Strawinskylaan 613, 1077XX Amsterdam, Netherlands: For managing marketing communications and personalized marketing.
- Cloudflare: For website security and performance optimization.
We will only disclose your personally identifiable information (PII) outside the country you live in if it is necessary for the intended purpose of processing. As a member of a worldwide group of companies, each local entity may maintain or perform data processing operations in various countries if required for fulfilling our obligations or the underlying contract with you. Furthermore, subcontractors of Capyfast, which we engage to act on Capyfast’s behalf concerning the processing of your PII, may be domiciled in such areas.
To secure the transfer and processing of PII, we have implemented and requested the required technical and organizational measures and have entered into the appropriate contractual frameworks with our group companies and subcontractors, ensuring that the data recipient has implemented an adequate level of data privacy in its organization. This includes the signing of Data Processing Agreements and other relevant contractual clauses. These precautions are appropriate safeguards ensuring that your information will be treated securely, confidentially, and under the applicable data protection laws.
If we are acquired by or merge with a third party, we reserve the right, in either of these circumstances, to transfer or assign the information we have collected from you as part of such a merger, acquisition, sale, or other change of control. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, we may not be able to control how your information is treated, transferred, or used.
7. Data transfer
We only transfer personal data to third countries where we can ensure the careful handling of personal data by employing contractual agreements or other suitable guarantees, such as certifications or proven compliance with international security standards.
8. User rights
You have the following rights concerning our processing of your personal data:
· The right to access
· The right to rectification
· The right to erasure
· The right to restrict processing
· The right to data portability
· The right to object (on grounds related to your particular situation) if your personal data is processed based on our legitimate interest
· The right to withdraw your consent at any time in the event of any consent-based processing of your personal data without affecting the lawfulness of processing said data based on consent before your withdrawal
· The right to lodge a complaint with a supervisory authority.
In observance of applicable privacy laws, we will erase your data without any action required by you if retention of your data is no longer necessary for the purpose pursued or retention is no longer allowed for any legal reason. We may restrict processing instead of erasing your data where it is legally not allowed to be erased (e.g., legal obligations to maintain your personal data).
9. Amendments
We may modify this Privacy Policy and our data security provisions at any time, particularly if new laws and/or regulations need to be adopted or if we regard amendments as reasonable. We encourage you to get acknowledged with this Privacy Policy on a regular basis.
10. Questions and Contact Information
For all questions and requests related to the security of your personal data, please contact our Privacy Officers and us at data-support@capyfast.com.